Your privacy is our priority. This Privacy Policy clearly explains how patek99 collects, uses, stores, and protects your personal information as a member of our online casino platform. We are committed to keeping your data safe and handling it with complete integrity.
Welcome to the patek99 Privacy Policy. This document outlines our commitment to protecting the privacy of all users who access and use the patek99 platform — including our official website at patek99.vip, the mobile app for Android and iOS, and all related services we offer.
Patek99 respects the privacy rights of every member and takes this responsibility very seriously. We comply with applicable data protection legislation, including the principles set out in Malaysia's Personal Data Protection Act (PDPA). All data you provide to us is handled with the utmost integrity and used solely for the purposes stated in this Privacy Policy.
By registering as a member or continuing to use the patek99 platform after this Privacy Policy is updated, you give your consent to the collection and use of your personal information as described here. If you do not agree, please stop using the platform and contact us to request account deletion.
This Privacy Policy applies to all users of the patek99 platform regardless of access method — whether via web browser, mobile app, or any other internet-connected device.
Patek99 collects your personal information through various means — directly when you register or use the platform, and automatically as you browse and interact with our services. The following are the categories of data we collect:
| Data Category | Examples of Information | How Collected |
|---|---|---|
| Identity Information | Full name, national ID number, date of birth | Registration form |
| Contact Information | Phone number, email address | Registration & profile |
| Financial Information | Bank account number, bank name, transaction records | Deposits & withdrawals |
| KYC Verification Data | ID card copy, verification selfie, proof of address | KYC Process |
| Technical Data | IP address, device type, web browser, operating system | Automatic upon access |
| Game Data | Betting history, wins, play time | Platform activity |
| Communication Data | Live chat records, support emails, feedback | Support interactions |
We only collect data that is strictly necessary to provide a safe, quality service. We do not collect information beyond what is required for platform operations.
The personal information we collect is used for legitimate and transparent purposes. We do not use your data for anything unrelated to the operation of the patek99 platform.
Patek99 will not use your data to make automated decisions that significantly affect you without appropriate notification and the right to appeal.
Patek99 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, in the course of operating the platform, there are certain situations where we need to share your information with selected and trusted parties:
All third parties that receive your data from patek99 are bound by strict data protection agreements and are only permitted to use that information for specified purposes. They are not allowed to use your data for marketing or any other purpose without your consent.
Your data security is patek99's top priority. We continuously invest in advanced security infrastructure to ensure your personal and financial information is always protected against unauthorized access, loss, or exposure.
Security measures we practice:
While we take all reasonable precautions, no system is 100% immune to cyber threats. You also play an important role — always use a strong password, never share your login credentials, and notify us immediately if you suspect any suspicious activity on your account.
Patek99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect your experience on the patek99 platform. Continued use of our platform after a cookie notice is displayed is considered your consent to the use of cookies as described.
As a patek99 member, you have certain rights regarding your personal information that we hold. We respect and facilitate the exercise of these rights in accordance with applicable data protection legislation:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of inaccurate or incomplete data.
You may request deletion of your personal data under certain circumstances permitted by law.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact our support team via in-app live chat or submit your request through our official email. We will process your request within 14 business days. Please note that certain requests may be limited by legal or operational requirements binding on us.
Patek99 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
When data is no longer needed and there is no legal requirement to retain it, patek99 will securely delete or anonymise that data using industry-standard procedures to ensure it cannot be recovered.
If you request account closure, your data will not be deleted immediately, as we may be required to retain certain records for legal and audit purposes. We will inform you of the applicable retention period upon receiving your account closure request.
Patek99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service developments. Any changes will be published on this page with a new effective date.
For material and significant changes, we will endeavour to notify you directly via in-app notifications or the email address registered to your account. However, it remains your responsibility to review this page periodically to stay informed about how we handle your personal data.
Continued use of the patek99 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and discontinue use of the platform.
Current version: This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the patek99 data protection team is here to help.
You can reach us through the following methods:
When contacting us about privacy, please provide your full name, account username, and specific details of your request or complaint so we can process your case more quickly and efficiently. All privacy-related communications will be handled in strict confidence.
Six core pillars of our commitment to protecting your data
All data is transmitted via the same SSL/TLS 256-bit protocol used by global banking institutions. Your account information and financial transactions cannot be intercepted by any third party while in transit.
Patek99 has never and will never sell your personal information to advertisers, data brokers, or any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
Our operations comply with the principles of Malaysia's Personal Data Protection Act. We collect data lawfully, use it on a limited basis, and give you full control over your own information.
The patek99 cybersecurity team monitors our infrastructure 24/7 using advanced intrusion detection systems (IDS) to identify and respond to any threats before they affect you.
Through your account settings, you can manage your privacy preferences, update your personal information, and request access to the data we hold. Your rights as a user are always our priority.
Patek99's security systems and privacy practices undergo regular reviews and independent third-party audits to ensure our data protection standards consistently meet the highest industry benchmarks.